The all-in-one reference guide for club leaders who want the complete framework in one document. This comprehensive overview combines guest experience, programming excellence, new member integration, and 90-day action planning.
Inside you'll find:
- The 7-stage guest-to-member journey (awareness through commitment)
- Where clubs lose people (and how to fix each leakage point)
- Guest experience scorecard summary
- Speaker brief and vetting templates
- Mentor program overview
- 90-day sprint options (choose your focus)
- Club health self-assessment
Perfect for club presidents, leadership teams, and district leaders supporting multiple clubs.
Understand the system. Identify your gaps. Implement strategically.
New members don't leave because the mission isn't compelling—they leave because they never felt integrated. This roadmap gives you a proven mentor/buddy system and 90-day checklist to turn new members into committed, engaged participants.
Inside you'll find:
- Complete mentor/buddy program setup (how to recruit, match, and support)
- Week-by-week mentor role guide (what to do in weeks 1-2, 3-4, month 2, month 3)
- 30/60/90-day check-in conversation templates
- The 8 Names Rule (integration success benchmark)
- Quick paths to participation (service projects, committees, skills-based volunteering)
- Integration tracking system
- What to do when members drift (warning signs + responses)
Perfect for membership chairs, club presidents, and mentors helping new members get connected.
Assign mentors. Follow the roadmap. Track integration. Retain members.
Stop scrambling week-to-week to find speakers. This comprehensive toolkit gives program chairs everything needed to find, vet, and brief quality speakers who understand service club culture.
Inside you'll find:
- Speaker brief template (copy-paste ready for every speaker)
- Speaker vetting checklist (6 questions before you book)
- Green/red flag guide (know who to avoid)
- 60-90 second introduction template
- Program feedback form (monthly survey + informal option)
- Quality tracking system
- What makes good programming (and what kills it)
Perfect for program chairs, club presidents, and anyone responsible for weekly programming.
Vet better. Brief clearly. Track quality. Build consistency.
Most clubs focus on getting guests through the door. The real challenge is what happens after they arrive. This toolkit helps you audit your current guest experience and implement proven systems to turn first-time visitors into committed members.
Inside you'll find:
- 26-point guest experience scorecard (arrival, seating, program, follow-up)
- 5-step greeting protocol with role assignments
- 24-hour follow-up email template (personalized, not generic)
- 7-day phone call script (warmth, not sales)
- Guest tracking spreadsheet
- Red flags analysis (identify where you're losing people)
- 4-week implementation checklist
Perfect for membership chairs, greeters, and clubs struggling with low guest return rates.
Audit your experience. Fix the gaps. Track conversion.
Your complete action plan for measurable club improvement in 90 days. This workbook helps service club leaders diagnose their biggest challenge, then provides a week-by-week roadmap to fix it.
Inside you'll find:
- 2-week diagnostic audit to identify your focus area
- 3 complete sprint paths (Attraction, Experience, or Integration)
- Weekly action checklists with clear ownership
- Metrics tracking templates
- Day 90 review framework
- Universal quick wins (implement in week 1)
Perfect for club presidents, membership chairs, and leadership teams ready to move from planning to measurable progress.
Choose your sprint. Follow the plan. Track results. Adjust and repeat.
